Privacy Statement

This Privacy Statement describes how TrueWay Mortgage LLC ("we," "us," or "our") collects, uses, and safeguards the information you provide. By using this website or engaging with us through any communication method, you agree to the terms outlined in this Privacy Statement.

Information We Collect

We may collect the following types of personal information from you:

• Personal Identifiable Information: This includes your name, company name, contact information (such as email address and phone number), and any other information you choose to provide via online forms, telephone calls, letters, or emails.
• Usage Data: Information about how you use our website, including your IP address, geographical location, browser type, referral source, and website navigation paths.
• Cookies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can choose to accept or decline cookies. Declining cookies may prevent you from taking full advantage of the website.

How We Use Your Information

The information we collect may be used for the following purposes:

• To Contact You: We use your contact information to respond to your inquiries and provide information about our services.
• Marketing and Communication: With your consent, we may use your information to send promotional emails, newsletters, SMS, or other communications about our products and services. This includes telemarketing activities.
• Opt-In Consent: You may opt-in to receive updates about our direct lending services by providing your details through our web form. During this process, you will have the option to check a box to consent to receive notifications and promotional messages related to our direct lending and financial services. Message frequency varies. Message and data rates may apply.
• SMS Consent: For immediate opt-in, you can text 'START' to +1(678) 332-7282. By doing so, you agree to receive SMS messages about our direct lending options and services. You can opt-out of receiving these messages at any time by replying 'STOP' to any message you receive from us. Message frequency varies, and message and data rates may apply. Text "HELP" for assistance.
• Service Improvement: We use the information to understand how users interact with our website and services to improve the user experience.
• Compliance and Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal requests.

Data Sharing and Disclosure

• No Sharing for Marketing Purposes: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Opt-Out Rights

• Email and SMS Communications: You have the right to opt-out of receiving marketing communications from us. To opt-out of emails, you can use the unsubscribe link in our marketing emails or contact us directly at the email address provided below. To opt-out of SMS communications, you may follow the instructions provided in the message or reply "STOP" to any promotional text message you receive from us.

Data Security

We are committed to ensuring that your information is secure. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no data transmission over the Internet or wireless network can be guaranteed as 100% secure. While we strive to protect your personal information, you acknowledge that you provide such information at your own risk.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or destroy it.

Your Rights

You have the right to request access to the personal information we hold about you, request corrections, or request the deletion of your information. To exercise these rights, please contact us using the information provided below.

Change of Control

In the event of a sale, merger, transfer, exchange, or other disposition of our business or assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or use of your personal information.

Third-Party Links

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy policies or practices. We encourage you to review the privacy statements of any third-party websites you visit.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page. You are advised to review this Privacy Statement periodically for any changes.

Compliance with Regulations

We comply with applicable data protection regulations, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable. We are committed to protecting your privacy rights and ensuring that your personal information is handled responsibly.

Contact Us

If you have any questions or concerns about this Privacy Statement or our data practices, please contact us at:

TrueWay Mortgage LLC

500 Buford Hwy NE

Suite 1001-206

Suwanee, GA 30024

Email: sam@samteamloans.com